Managed Security Operation Centre

{
  "buyer": {
    "id": "GB-PPON-PNMP-1789-RLBG",
    "name": "Financial Services Compensation Scheme"
  },
  "date": "2026-02-06T14:05:12Z",
  "id": "010982-2026",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-064a2c",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "EC3A 7AW",
        "region": "UKI31",
        "streetAddress": "5th Floor, The St Botolph Building, 38-139 Houndsditch"
      },
      "contactPoint": {
        "email": "Procurement@fscs.org.uk",
        "name": "Jean Mutudza",
        "telephone": "0044 2073758175"
      },
      "details": {
        "classifications": [
          {
            "description": "Public undertaking",
            "id": "publicUndertaking",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-PPON-PNMP-1789-RLBG",
      "identifier": {
        "id": "PNMP-1789-RLBG",
        "scheme": "GB-PPON"
      },
      "name": "Financial Services Compensation Scheme",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "aboveThreshold": true,
    "awardPeriod": {
      "endDate": "2026-06-22T23:59:59+01:00"
    },
    "contractTerms": {
      "financialTerms": "Invoices must be submitted to Payables@fscs.org.uk and must quote a valid Purchase Order Number."
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "FSCS is seeking to procure a new outsourced hybrid outsourced Security Operations Centre, providing UK-based 24/7 Managed Detection and Response (MDR), Digital Forensics and Incident Response (DFIR) and Cyber Threat Intelligence (CTI) capabilities.\nThe supplier will need to integrate with our existing SIEM and EDR/XDR capabilities as well as our IT ticketing system.\nFor more information about this opportunity, please visit the Delta eSourcing portal at: \nhttps://www.delta-esourcing.com/tenders/UK-UK-London:-Information-technology-services./XME9E9VGYY\nTo respond to this opportunity, please click here: \nhttps://www.delta-esourcing.com/respond/XME9E9VGYY",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "documentType": "biddingDocuments",
        "id": "L-1012238274",
        "url": "https://www.delta-esourcing.com/"
      },
      {
        "documentType": "technicalSpecifications",
        "id": "L-1012238282",
        "url": "https://www.delta-esourcing.com/"
      },
      {
        "datePublished": "2026-02-06T14:05:12Z",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "010982-2026",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/010982-2026"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2026-02-20T12:00:00+00:00"
    },
    "expressionOfInterestDeadline": "2026-03-05T12:00:00+00:00",
    "id": "FSCS558",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Information technology services",
            "id": "72222300",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKI"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "name": "Total Quality",
              "numbers": [
                {
                  "number": 70,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Total Price",
              "numbers": [
                {
                  "number": 30,
                  "weight": "percentageExact"
                }
              ],
              "type": "price"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2029-07-26T23:59:59+01:00",
          "maxExtentDate": "2031-07-26T23:59:59+01:00",
          "startDate": "2026-07-27T00:00:00+01:00"
        },
        "hasRenewal": true,
        "id": "1",
        "renewal": {
          "description": "FSCS will have the option to extend twice by periods of 12 months each (Maximum term 5 years)"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "description": "Legal and financial capacity conditions of participation: Legal and financial conditions of participation are set out in the PSQ which can be obtained via the Portal on registration to express interest.\nSuppliers requesting to participate in this procurement competition are required to submit their completed PSQs through Delta-esourcing (the Portal) by the deadline set out in this tender notice.",
              "type": "economic"
            },
            {
              "description": "participation are set out in the PSQ which can be obtained via the Portal on registration to express interest.\nSuppliers requesting to participate in this procurement competition are required to submit their completed PSQs through Delta-esourcing (the Portal) by the deadline set out in this tender notice.",
              "type": "technical"
            }
          ]
        },
        "status": "active",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "value": {
          "amountGross": 1850000.0,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procedure": {
      "features": "This tender notice is for the award of a public contract through a competitive flexible procedure in accordance with section 20(1) and (2)(b) of the Procurement Act 2023.\nThe technical specification which are expected to be met for this procurement can be found in the Service Requirements document which is available via the Portal.\nFSCS intends to shortlist up to 5 suppliers with the highest scoring Procurement Specific Questionnaire (PSQ) responses to participate in the tender stages (ITT) of the competitive flexible procedure. Upon completion of the PSQ stage, a shortlisted selection of suppliers will be invited to the Invitation to Tender stage.\nAt the ITT stage, FSCS may conduct Site Visits and Presentations as part of evaluation of Tenders. \nFurther information and breakdown of the ITT stage will be shared with Shortlisted Bidders. Following the ITT stage tender submissions, FSCS intends to award the contract to the Bidder with the Most Advantageous Tender.\nFSCS will use an online portal at www.delta-esourcing.com (\"the Portal\") to make associated tender documents available to suppliers.\nSuppliers requesting to participate in this procurement competition are required to submit their completed PSQs through the Portal by the deadline set out in this tender notice.\nThe following associated tender documents are being provided with the publication of this tender notice to provide further information about the procurement and are available on the Portal:\n\u2022 Tender Notice\n\u2022 PSQ\n\u2022 Service Requirements"
    },
    "procurementMethod": "open",
    "procurementMethodDetails": "Competitive flexible procedure",
    "status": "active",
    "submissionMethodDetails": "https://www.delta-esourcing.com",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
        "en"
      ]
    },
    "title": "Managed Security Operation Centre",
    "value": {
      "amountGross": 1850000.0,
      "currency": "GBP"
    }
  }
}